Insurance for your Psychotherapy Sessions

Do you accept my insurance plan?

Our clients use Blue Cross Blue Shield, Cigna, Aetna, United HealthCare, Oxford and many other plans for their out of network benefits. We are not in-network providers.

Will I get reimbursed for therapy?

Before you start therapy, you will want to know what your insurance provider will and won't cover. In most cases, insurance covers mental health services. Not all health plans are the same, so it’s important to know if your insurance plan includes out of network psychotherapy services.

Do I have to handle insurance on my own?

No worries, we will help you. Randi, our in-house clinical care coordinator will work directly with you to ensure transparent billing and swift insurance turnaround. She will check your benefits eligibility with your insurance provider and will inform you about your estimated reimbursement amount prior to the first session.

Our office will file your insurance claims on your behalf at no additional cost and will handle all insurance related questions to ensure swift and direct reimbursement to you. In case your insurance carrier requires you to file your own claims (this is the exception), our specialist will carefully guide you through the process on how to submit your claim.

Can I afford therapy?

We don't want fees to be an obstacle for seeking therapy. Our office will help you to effectively utilize your out of network insurance benefits to offset your expenses. If your plan does not cover our services, we will work with you on an affordable sliding scale fee. If you are not sure if ongoing appointments are within your budget, we can explore more flexible therapy options, such as changing your appointment time or switching from weekly to every other week appointments.

Understanding costs in advance

If you are not using insurance to cover costs, you may ask your provider for a “good faith estimate”. Paying without insurance is referred to as "self pay" or "private pay”. This estimate complies with a government mandate called the “no surprises act.”

The purpose of this act is to make sure clients who don’t have or use insurance are aware of costs ahead of time.

Because our treatments are tailored to your needs, you and your doctor must first discuss goals and a treatment plan to get an expert assessment of recommended duration of treatment. You will always have the free choice of deciding how many appointments you want, though we will provide guidance once you get started.